FAQ for exhibitors

You can apply for a test licence free of charge here . You will then receive all information about the test licence by e-mail.

A free licence is already included in your basic media entry. You will receive it by e-mail at the beginning of October. You can order additional licences and hardware via the exhibitor service portal - under "Service orders" > "Company profile, lead tracking, ..." > "Leads with Scan2Lead - included and upgrades". Licences can be ordered at any time up to the trade fair. Hardware must be ordered by 29 October 2024.

You can pick up your ordered hardware at our Service Point in the Information Centre (IC) room 00.112.

We will send you a key for your free licence by e-mail at the beginning of October. If you do not receive this, please contact us directly at [email protected].

As soon as you book licences in the Exhibitor Service Portal, you will receive the licence keys by e-mail from Scan2Lead. You will also receive a portal key for the Scan2Lead portal in a separate e-mail.

No. A licence can only be used on one device. If a licence is to be used on another device, you must click on "Transfer licence" in the settings. The licence can then no longer be used on the device.

No. With your free licence, you already receive all leads including contact data directly in your Scan2Lead portal and can download them at no additional cost. Of course, this also applies to additionally booked licences.

With the test licence or your booked licences, you will also receive a portal key for the Scan2Lead portal by e-mail. You can use this key to log in to the portal and manage your licences/hardware, edit lead forms and download leads.

Your leads will be available in the portal until 10 January 2025.

When registering for the event, we inform all participants about the use and transfer of data. This only takes place if you voluntarily use the service by scanning your own badge (name badge with QR code). This scanning is considered consent. This allows you to use the data to contact people at the trade fair and to provide information about scanned products and services. However, for further use, for example in a newsletter, you require separate consent from the participant.

Yes, if you order several licences, you will receive a staggered discount. You can find information on the discount in our Exhibitor Service Portal. The discounts cannot be combined with each other.

In the Scan2Lead Centre you will find a comprehensive FAQ and instructions for all functions. If you have any further questions, please do not hesitate to contact us at [email protected].

In the Scan2Lead portal, you can customise your lead form under "Questionnaire" according to your needs. You can obtain further information via the Scan2Lead Centre.

With the SMART licence for mobile devices (smartphones and tablets), you can also scan business cards.

With the SMART licence, the scanned visitor data is stored locally for a short time and transferred to the Scan2Lead portal as soon as you are online again. You can use the "COLLECT" handheld scanners completely offline. The data is stored on the device and manually transferred to the portal.

You can forward contacts directly from the Scan2Lead app ("SMART" licence) via e-mail or other common messenger services.

Interfaces to your own systems are possible. Simply contact us at [email protected].

We work with Zapier and Make for the interface. Workflows are also possible via these. Please contact us at [email protected].

• Use digital flyers with "DLG QR codes" and avoid large quantities of paper.
• Instruct your stand constructor to lay recyclable carpet or reusable carpet tiles on your stand.
• Reduce stand construction materials wherever possible.
• Use stand modules that are reusable or simply recyclable materials.
• Check whether you can reuse packaging materials several times.
• Check whether it is possible to upcycle company clothing.

• Check whether it is possible to transport your machines under cover rather than wrapped in film.
• Organise a shuttle bus service for your employees to Hanover and the exhibition grounds.
• Electromobility: Use the charging stations at the exhibition centre.

• Use the new Green Voucher from our WeReforest project for your invitation management. At the same time, you are investing in climate-stable forest areas.
• Add a link to the public transport timetable to your visitor invitation.

• Use reusable crockery and cutlery.
• Hire a caterer who uses regional and seasonal products.

• Look out for regional service partners.

• Plan reusable decoration materials.
• Replace cut flowers with potted plants.

• Reduce your company's ecological footprint and support the diverse ecosystem services provided by our forests.
• You can find more information and donate directly to the organisation in the service area of the exhibitor service portal.